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I sold my shares in my account, but don't see the money in my bank account

You must wait three business days for your sell order to settle, then transfer the funds to your bank account.

You also must initiate the transfer by Thursday, May 16.

To transfer your funds:

  • For Rewards: Log into your LOYAL3 rewards account. Confirm that your bank account information is correct (in Profile). On the Account Overview page, find the "Available for Withdrawal" amount. Clink on the link below this amount called "Click here to withdraw funds to checking account." On the confirmation page, click "Withdrawal." 
  • For all other accounts: Login to your account, confirm your bank account details (in Profile), go to Overview, find the blue bar called "Total Account Value." Under this bar click on the "Transfer Funds" link. Your funds should be available in your bank account in 2-3 business days depending on your bank.